About Us
Property Management You Can Trust
Santonelli Property Management is a boutique, concierge-style firm owned by Mike Santonelli serving the greater Charleston region. We specialize in long-term leasing and full-spectrum property management—providing homeowners with a hands-on, high-touch experience. From sourcing high-quality tenants and managing leases to white-glove services like grocery stocking and vacant home checks, our approach is hands-on, reliable, and rooted in three decades of real estate experience. We’re not a faceless firm—we’re your partner, your property’s advocate, and your peace of mind.
In addition to managing tenants, leases, and day-to-day maintenance, we also offer expert project management for home renovations and repairs, acting as your on-site representative to coordinate with trusted contractors, navigate permitting with the City and BAR, and oversee projects to completion. Whether it’s preparing a home for tenants or managing your investment year-round, we handle the details—so you don’t have to.
Your Property. Our Priority.
Our Services
Screening & Placement
Rent Collection
Property Inspections
Maintenance Coordination
Lease & Renewal Oversight
Vacant Property Monitoring
Mail Handling & Utility Checks
Arrival Prep for Family/Guests
Custom Requests
Full-Service Renovation Oversight
On-Site Contractor Management
Rental-Ready Property Prep
What Sets Us Apart
Why Choose Santonelli Property Management?
01
Specialize in Long-Term Tenants
Our focus is on long-term tenants, maximizing your long-term return.
02
Concierge-Level Service
From lease to lifestyle—repairs, renewals, guest prep, inspections—we handle it all.
03
Boutique Approach
Owner-led and personalized. No call centers, no generic reps—just tailored attention.
04
Peace-of-Mind Packages
Vacant home checks, mail handling, utility checks—ideal for part-time residents.
05
Decades of Expertise
30+ years in real estate, project management, and tenant management across multiple states.
06
White-Glove Tenant Management
Screening, placement, maintenance, inspections, and rent collection—handled seamlessly.
About The Owner
Meet Mike Santonelli
With over three decades of experience acquiring, renovating, and managing real estate across multiple states, Michael Santonelli brings the kind of seasoned insight and practical know-how that only comes from years in the trenches. Known for his integrity, contractor negotiation skills, and proactive property care, Michael has built Santonelli Property Management around the principle that exceptional service is the only path to exceptional ROI. His Charleston-based firm is personal, professional, and built for long-term success—just like the homes he manages.
Whether your property needs a fresh coat of paint, a full-scale renovation, or ongoing maintenance, Michael acts as your on-site project manager and general contractor liaison. He brings over 30 years of experience in real estate investment and property rehab, including navigating Charleston’s Board of Architectural Review (BAR) and permitting processes. He personally oversees a trusted network of painters, carpenters, electricians, and general contractors—ensuring your vision is executed professionally, efficiently, and with integrity. From the first bid to the final walkthrough, you’ll have peace of mind knowing your project is in experienced hands.
30+
Years in real estate.
27
Years in Renovation
27
Years in Tenant Management
27
Years in Project Management
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Can I request custom services not listed?Absolutely. We’re built on personal service—if it’s related to your home or guests, we’ll make it happen or find someone who can.
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What types of properties do you manage?We manage single-family homes, multi-family units, and townhomes throughout the Charleston tri-county area.
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I travel frequently. Can you be my point of contact for everything?That’s exactly what we do. We handle it all—contractors, tenants, vendors—so you only have one person to call.
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Can you oversee deliveries or furniture installations?Yes. We can be on-site to meet vendors, sign for packages, and supervise in-home services while you’re away.
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Do I have to use your vendors?No, but we do have a trusted network of licensed and insured professionals we can recommend and manage on your behalf.
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Can you help with light renovations before leasing?Absolutely. We can coordinate everything from paint and flooring to small cosmetic upgrades to get your home rent-ready.
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I don’t live in Charleston full-time. Can you manage my renovation while I’m away?Yes—that’s our specialty. We’ll oversee every detail locally and keep you updated with photo reports, emails, and calls.
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Can you help me decide how much to charge for rent?Absolutely. We provide a market analysis to help you price your home competitively while maximizing your return.
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Do you provide financial reports or statements?Yes—owners receive detailed monthly statements outlining income, expenses, and any maintenance activity.
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What are your property inspection policies?We conduct routine inspections throughout the year and after major weather events to ensure your property stays in great condition.
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How do you handle maintenance requests?Tenants can submit maintenance issues directly to us, and we coordinate with our trusted network of licensed contractors to resolve the issue promptly.
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What if I already have tenants in place?We’re happy to step in and manage the lease, tenant communication, rent collection, and property maintenance moving forward.
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Can you handle everything without me being involved day to day?Absolutely. We’re a concierge-style firm, which means we act as your personal property manager so you can be hands-off and still confident everything’s handled properly.
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How do you find and screen tenants?We use a multi-step process that includes background checks, credit history, income verification, and rental references to ensure the best fit for your home.
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Do you provide on-site contractor management?Yes! Already selected your contractor or crew? Mike will act as your boots on the ground to manage timelines, hold vendors accountable, communicate changes, and represent your interests on-site. Ideal for out-of-town property owners or busy professionals. Includes: Regular site visits & progress reports Project document review Liaison between owner, contractor & architect Quality control checks Cost and schedule updates
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What areas do you serve?We manage properties throughout Charleston, Mount Pleasant, Sullivan’s Island, Isle of Palms, and the surrounding tri-county area.
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Do you only manage long-term rentals?While we specialize in long-term leasing, we also manage second homes, part-time residences, and rental-ready properties in need of updates. Our focus is on protecting your investment for the long haul.
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Can you help with renovations or property updates?Yes! We can manage the entire renovation process from start to finish—sourcing contractors, securing permits, coordinating with architects, and staying on-site to oversee daily progress so you don't have to fly in or micromanage from afar. With extensive experience working within Charleston’s permitting system and BAR (Board of Architectural Review), Mike ensures your project moves efficiently and meets all code and design standards. Includes: Contractor sourcing & bid review Permit and BAR navigation Daily site supervision Timeline & budget management Photo updates & communication throughout
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What if my home is vacant part of the year?We offer vacant home services like regular inspections, mail pickup, and utility checks to make sure your home stays secure and well-maintained in your absence.
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Do you stock groceries or prep for guests?Yes! Our white-glove concierge services include prepping homes for arriving family or guests—think stocked fridge, clean linens, and a warm welcome.
“The peace of mind is priceless.”
"I live in Bowman Woods off Rifle Range in Mount Pleasant, SC and Mike has been managing my property for a year now. My favorite thing about working with Santonelli PM is I get to be completely hands-off. I rely on Mike for everything. My air conditioning unit stopped working at one point and he was there same-day to get it fixed. The peace of mind is priceless."
Brenda Costello
“He's incredibly responsive.”
"I've been a rental tenant of Mike's for about 12 years. Any time I call Mike, he is quick to respond. When my fridge stopped working, he had a new one delivered in days. Anytime there's ever been an issue, Mike has been incredibly responsive and quick to remedy it. I have so much trust in him."
Joe O'Leary
“We didn’t have to worry about a thing."
"I’m a homeowner and hired Mike to oversee our kitchen renovation—and I couldn’t be happier with the results. We had a set budget and Mike went the extra mile to find the most reliable and affordable contractors. He saved us money with the plumbers and painters and we spent less than we thought. He handled all the coordination with contractors so we didn’t have to worry about a thing. Mike was hands-on, professional, and made the entire process stress-free."
Andrea Mackey
What Clients Say
Get Your Home Managed Today
Get in touch with owner Mike Santonelli today and let's make it happen